Shipping Policy

Last Updated: June 28, 2026

Thank you for shopping with Madrid Mercado. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment is successfully received.

• Orders are not processed or shipped on weekends or public holidays.

• During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

• Domestic Orders: 3–7 business days

• International Orders: 7–20 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and the selected shipping method.

Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (when available).

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Madrid Mercado is not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided during checkout.

Lost or Delayed Shipments

If your package is significantly delayed or appears to be lost in transit, please contact us. We will work with the shipping carrier to investigate the issue and assist you in resolving it.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number along with clear photos of the damaged item(s) and packaging so we can assist you promptly.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Madrid Mercado
Email: madridmercadoo@gmail.com